Please help to proceed on the original purchase platform/device.
Please note the following:

• Uninstalling the app will not cancel your subscription or stop any charges.
• For subscriptions: Both cancellation and refund requests are required.
• For a Lifetime purchase: Only a refund request is required.

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How to Cancel a Subscription and Request a Refund

On Android

• Cancel: Google Play Support – Cancel a Subscription
• Refund: Google Play Support – Request a Refund

On iOS

• Cancel: Apple Support – Cancel a Subscription
• Refund: Apple Support – Request a Refund

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Additional Information

• Subscription and Lifetime packages are processed separately and do not affect or depend on each other.
• Subscriptions will be automatically renewed unless canceled at least 24 hours before their expiration time.
• The Lifetime package is an in-app product (not a subscription) and will not appear in the Subscription menu.