Please help to proceed on the original purchase platform/device.
Please note the following:
- Uninstalling the app will not cancel your subscription or stop any charges.
- For subscriptions: Both cancellation and refund requests are required.
- For a Lifetime purchase: Only a refund request is required.
How to Cancel a Subscription and Request a Refund
On Android
On iOS
Additional Information
- Subscription and Lifetime packages are processed separately and do not affect or depend on each other.
- Subscriptions will be automatically renewed unless canceled at least 24 hours before their expiration time.
- The Lifetime package is an in-app product (not a subscription) and will not appear in the Subscription menu.