Terms of Use

Last updated: October 2025

Thank you for using Chat Smith — an AI-powered conversational assistant designed to help you think, write, and create more effectively.
Chat Smith is a product of Metaverse Technology Limited (Hong Kong) (“Metaverse”, “we”, “our”, or “us”).

By using Chat Smith (including our website, mobile apps, and related services), you agree to be bound by these Terms of Use (“Terms”).
If you do not agree, please do not use our products.
If you are using Chat Smith on behalf of an organization (such as your employer), you represent that you have the authority to bind that organization to these Terms. In such cases, “you” and “your” refer to that organization.

Auto-Renewing Subscriptions

• Subscribed users have unlimited access to Chat Smith’s premium features.
• Unsubscribed users may access these services with limited usage.
• Payments are processed securely through an authorized payment processor or reseller on behalf of us.
• Payment will be charged at the time of purchase confirmation.
• Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period.
• Accounts will be charged for renewal within 24 hours prior to the end of the current period, identifying the cost of renewal.
• Subscriptions may be managed and auto-renewal turned off in the user’s account settings after purchase.
• Any unused portion of a free trial period will be forfeited once a subscription is purchased.
• Refunds are handled according to the policies of the authorized payment processor and applicable consumer protection laws.

You agree not to do - or attempt to do - any of the following:

• Probe, scan, or test the vulnerability of any Chat Smith system or network, or breach security measures.
• Access or tamper with non-public areas of Chat Smith, its systems, or providers.
• Decipher, decompile, disassemble, or reverse engineer any part of Chat Smith.
• Interfere with other users or networks (including viruses, overloading, flooding, or spamming).
• Access or scrape Chat Smith data using unauthorized tools (bots, crawlers, data-mining, etc.).
• Plant or distribute malware through Chat Smith.
• Send unsolicited promotions, spam, or deceptive communications (e.g., phishing).
• Post or transmit fraudulent, misleading, or infringing content.
• Impersonate others or misrepresent your affiliation.
• Violate privacy, applicable laws, or encourage others to do so.
• Use Chat Smith to generate, upload, or distribute adult/sexual, violent, hateful, discriminatory, deceptive, or otherwise harmful content.
• Attempt to bypass, disable, or manipulate safety or moderation systems

We reserve the right (but are not obligated) to monitor usage and remove or disable access to any content violating these Terms, or to cooperate with law enforcement when required.

To maintain a safe and responsible environment, you agree not to:

• Creating or distributing deepfakes, synthetic media, or likeness-based content of real people (including celebrities or minors) without explicit consent.
• Generating pornographic, NSFW, violent, or hateful material, including suggestive imagery or impersonation.
• Attempting to train, fine-tune, or reverse-engineer the underlying AI models.
• Using Chat Smith for political manipulation, misinformation, or defamation.
• Uploading copyrighted or trademarked material you do not have rights to use.

Violation of this section may result in immediate suspension or termination of your access.

Chat Smith uses artificial intelligence to generate text, images, and other outputs (“AI Outputs”).
You acknowledge and agree that:

• AI Outputs may contain inaccuracies, errors, or biases.
• Outputs are provided for informational or creative purposes only and should not be considered professional advice (e.g., legal, financial, or medical).
• You are responsible for evaluating and using AI Outputs at your own discretion.
• Metaverse is not liable for actions taken based on AI Outputs.

We encourage users to treat AI-generated content as assistive, not authoritative.

• All rights, titles, and interests in Chat Smith (including software, models, interfaces, and content) belong to Metaverse Technology Limited or its licensors.
• You retain ownership of your input and may use the AI-generated outputs for lawful purposes, subject to applicable law.
• You grant us a limited license to use your input and interaction data to operate, maintain, and improve Chat Smith.

If you encounter abusive, infringing, or non-compliant content, please report it via [email protected] or Community Channel
We review all reports and take appropriate action, which may include content removal, account suspension, or cooperation with legal authorities.

We may suspend or terminate your access to Chat Smith at any time, without prior notice, if we reasonably believe you have violated these Terms or applicable laws.
Upon termination, your right to use Chat Smith immediately ceases.

We respect copyright law and expect users to do the same.
It is our policy to terminate, where appropriate, the accounts of users who repeatedly infringe or are believed to repeatedly infringe the rights of copyright holders.
If you believe your copyrighted material has been used improperly, please contact us at [email protected]