You may be wondering why you are being charged for a subscription renewal, even if you have purchased another plan or a Lifetime subscription. Or you might want to apply the remaining time of your current subscription towards another plan or Lifetime subscription.
Beforehand, please consider the following points from our subscription policy:
- Subscription and Lifetime packages are separate and do not affect each other.
- Different subscription plans are also separate and do not affect each other.
- Subscriptions will be automatically renewed unless canceled at least 24 hours before their expiration time.
Here is our suggestion for your case:
- Cancel your current subscription to avoid auto-renewal (do this at least 24 hours before the due time).
- Request a refund for any unexpected charges (please do this immediately).
- Purchase or keep only the desired plan to avoid future confusion.
Read more:
Cancel/Stop a Subscription and Request a Refund